Effective Date: Oct 31, 2004
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At DireX Handyman Pros, we value the privacy of our users and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website [your website URL], use our services, or interact with us in any other way.
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1. Information We Collect
We collect personal information in various ways, including but not limited to:
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Information you provide directly: When you sign up for an account, subscribe to our newsletter, contact us for customer support, or engage with our services, we may collect information such as your name, email address, phone number, billing information, and any other data you voluntarily provide.
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Automatically collected information: We may automatically collect information about your use of our website or app, such as your IP address, browser type, device information, pages you visit, and how you interact with our content. This information helps us improve our services and user experience.
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Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons) to collect data about your usage patterns and to provide personalized experiences. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To provide and improve our services.
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To communicate with you, including sending newsletters, updates, and promotional offers (with your consent where required).
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To process payments and manage billing.
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To comply with legal obligations.
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To monitor and analyze usage patterns and improve the user experience on our website and app.
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To prevent fraud and protect the security of our users and services.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with the following entities:
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Service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, email marketing platforms).
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Legal authorities when required to do so by law, or to protect our rights, safety, and property or the rights, safety, and property of others.
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SMS opt-in and Phone numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes.
4. Data Security
We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Access: You can request a copy of the personal data we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal data, subject to certain exceptions.
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Opt-out of marketing communications: You can unsubscribe from marketing emails by following the instructions in our communications or by contacting us directly.
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Cookies: You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
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8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
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DireX Handyman Pros
Email: service@direxhandymanpros.com
Phone: +1 972-488-4913